Business Support Officer – Education Welfare Service – #OR110263

Job Description

Vale of Glamorgan Council is seeking a Business Support Officer to provide comprehensive administrative support to its Education Welfare Service (EWS), based in Barry, CF63 4RU. This is a temporary role paying £13.90–£18.00 per hour, starting 17 August 2026.

Working under the direction of the Inclusion Manager, you will support the administration and processing of Fixed Penalty Notices (FPNs) and Penalty Support Plans (PSPs) relating to school non-attendance, and maintain accurate databases of children open to EWS, Elective Home Education (EHE), Children Missing Education (CME), and child employment licensing. You will manage portal systems, keep trackers current, and extrapolate attendance, exclusion, licensing, restraint, and training data for management reporting.

Day-to-day duties include processing child employment applications and chaperone and child performance licences, taking minutes of meetings, handling incoming and outgoing correspondence, and fielding calls from schools and community members — identifying concerns and directing them to the appropriate officer. You will also assist with the development and maintenance of the ONE database and other electronic systems, and provide general administrative cover across the team.

The ideal candidate will be organised, detail-oriented, and comfortable managing multiple data systems simultaneously. Experience in a local authority or education setting is advantageous.

If you are available and interested, please get in touch promptly.

What’s on offer:

* Excellent, competitive pay rates – paid weekly
* Supportive management team with approachable, experienced leaders
* A desirable location with great transport links
* A stable, well-resourced, and encouraging working environment

Why join Semester.co.uk?

* Free ongoing CPD and training opportunities to enhance your skills
* Competitive rates of pay with prompt, reliable payments through our in-house payroll
* Enhanced DBS processing included
* Dedicated, friendly consultant offering tailored support
* Access to a wide range of opportunities in your chosen location

Ready to take the next step? Click ‘Apply’ now to express your interest in this role, or explore other exciting opportunities with Semester.co.uk.