Home Ownership Service Admin & RTB Officer – Admin & Clerical – #OR115232

Job Description

An opportunity has arisen for a Home Ownership Service Admin & RTB Officer to join Lewisham Council’s Resident and Engagement Services directorate, based in Catford. This role provides general administrative support to the Home Ownership Service team, managing correspondence, updating leaseholder and Right to Buy applicant records, and assisting with production of service charge statements and bills. You will respond to correspondence and complaints, help draft responses for member enquiries, identify and record details of vulnerable residents, and ensure safeguarding concerns are escalated appropriately. The role involves working collaboratively with other departments and stakeholders on complex cases, and may include home or estate visits. Candidates should have strong IT skills including Microsoft packages, excellent organisational and time management abilities, good customer service skills, and be educated to grade A-C standard. This is a great opportunity to join a busy council team and contribute to effective housing services delivery. Apply now to be considered.

What’s on offer:

* Excellent, competitive pay rates – paid weekly
* Supportive management team with approachable, experienced leaders
* A desirable location with great transport links
* A stable, well-resourced, and encouraging working environment

Why join Semester.co.uk?

* Free ongoing CPD and training opportunities to enhance your skills
* Competitive rates of pay with prompt, reliable payments through our in-house payroll
* Enhanced DBS processing included
* Dedicated, friendly consultant offering tailored support
* Access to a wide range of opportunities in your chosen location

Ready to take the next step? Click ‘Apply’ now to express your interest in this role, or explore other exciting opportunities with Semester.co.uk.