Job Description
Work with complex and chaotic clients who require assistance to secure safe and affordable accommodation and to work with support agencies to ensure that they maintain their tenancies.
Work with clients to offer advice, assistance and support with mortgage related issues arranging and negotiating repayment plans with financial providers (Bank�s/Building Societies).
Negotiate on behalf of the tenant with landlord were there are rent arrears and offer advice to clients on their legal rights.
Work with clients, were possession orders have been issued by the court, to access alternative accommodation.
Liaise with Children�s and Young Peoples Department (CYPD) when dealing with homeless families to ensure that all safeguarding issues are addressed and that the families� needs are met.
Undertake direct work with clients via home visits where appropriate, to provide potentially homeless applicants with a full appraisal of their situation identifying and discussing a range of options for them to consider.
Identify the support needs of service users and make appropriate referrals to other Council teams and external agencies.
Assist clients to access and signpost to other statutory, non statutory and voluntary agencies where relevant.
Highlight any concerns about service users where appropriate to the relevant agency (Safeguarding).
Negotiate and facilitate the placement of clients within emergency /short term accommodation
Carry out a full investigation and evaluate the main factors and reasons why a client has been unable or unwilling to maintain their tenancy/mortgage.
Offer budgeting and money management advice to clients who are in rent arrears or who are subject to a reduction in benefits due to welfare reforms.
Provide peer training and support to colleagues to ensure there is a consistent approach to the delivery of service.
Carry out housing surgeries throughout the borough offering advice and assistances to Health and Social Care Services clients.
You must have:
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Post qualified experience.
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Enhanced DBS/Update service.
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References required for the last 5 years of employment.
Benefits of working with Semester.co.uk:
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Free on-going training opportunities upon registering as part of our commitment to you.
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Competitive Rates of pay
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In house payroll, providing weekly payments and support
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Enhanced DBS completed.
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Support and expert advice from an approachable, dedicated and friendly team
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An assigned dedicated & experienced consultant
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Various employment opportunities in your preferred geographical area
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Flexible hours to meet your needs, full or part time
If you would like to find out more information about this role, or the other opportunities Semester.co.uk have available feel free to click the ‘Apply’ button below