Corporate Complaints Officer – Admin & Clerical – #OR107101

Job Description

The London Borough of Lambeth is seeking a Corporate Complaints Officer to start as soon as possible on a temporary basis from 27 July 2026. Based at 6 Brixton Hill, London SW2 1RW, the role pays £24.62–£32.15 per hour via Prism.

You will have demonstrable experience in complaint investigation, responding to Freedom of Information (FOI) requests, and applying dispute resolution processes. Strong customer service skills and the ability to communicate clearly and professionally are essential.

If you have a background in corporate complaints handling within a local authority or public sector setting, we want to hear from you. Please get in touch today.

What’s on offer:

* Excellent, competitive pay rates – paid weekly
* Supportive management team with approachable, experienced leaders
* A desirable location with great transport links
* A stable, well-resourced, and encouraging working environment

Why join Semester.co.uk?

* Free ongoing CPD and training opportunities to enhance your skills
* Competitive rates of pay with prompt, reliable payments through our in-house payroll
* Enhanced DBS processing included
* Dedicated, friendly consultant offering tailored support
* Access to a wide range of opportunities in your chosen location

Ready to take the next step? Click ‘Apply’ now to express your interest in this role, or explore other exciting opportunities with Semester.co.uk.