Contact Centre Support Worker – Children’s Contact Service – #OR107249

Job Description

Bromley Council is seeking a Contact Centre Support Worker to support the practical delivery of contact arrangements for children and young people in line with agreed care plans and court requirements.

Based at Churchill Court, Bromley, this role focuses on coordinating and administering contact sessions, ensuring venues and resources are prepared and available, and maintaining a well-presented centre environment. You will assist contact supervisors, the co-ordinator, and manager with the smooth running of the service, and provide light administration and logistics support associated with family time and contact arrangements.

Please note: this is not a Family Support Worker, Supervised Contact Worker, or casework role. The post holder will not be conducting parenting support, family interventions, therapeutic work, assessments, or ongoing casework with children, parents, or wider family members, and is not responsible for observing and recording parent-child interactions. The primary focus is on safeguarding, coordination, administration, and practical support of contact arrangements.

Rate: £13.60–£17.60 per hour. Start date: 21 August 2026. Sourced via Prism.

If you have experience in a contact centre, children’s services administration, or a similar coordination and support role, we would love to hear from you. Please get in touch with the team today.

What’s on offer:

* Excellent, competitive pay rates – paid weekly
* Supportive management team with approachable, experienced leaders
* A desirable location with great transport links
* A stable, well-resourced, and encouraging working environment

Why join Semester.co.uk?

* Free ongoing CPD and training opportunities to enhance your skills
* Competitive rates of pay with prompt, reliable payments through our in-house payroll
* Enhanced DBS processing included
* Dedicated, friendly consultant offering tailored support
* Access to a wide range of opportunities in your chosen location

Ready to take the next step? Click ‘Apply’ now to express your interest in this role, or explore other exciting opportunities with Semester.co.uk.