Anti-Social Behaviour Officer – Community Safety Team Housing Services #000A03951

Job Description

Please be aware this is a Long Term Temporary post to start ASAP.

This role is a first point of contact for all requests to the Community Safety Team. The role holder will triage each request and determine what action is necessary, this might be, referring to another team in Housing Services, discussing the complaint with the complainant and suggesting ways to resolve without our intervention, sending a pre case letter to the alleged perpetrator in an attempt to address the behaviour without the need for further intervention, speaking to complaints about ongoing cases and updating the case, opening a new antisocial behaviour case or referring the caller to the Housing Management Caseworker managing their case. The role holder would also be responsible for opening and responding to domestic abuse incidents reported through the Multi Agency Risk Assessment Conference (MARA) process, dealing with low level requests for assistance, or referring to the HMCs for further intervention.

The role holder must have experience of managing antisocial behaviour, domestic abuse, hate incidents and property condition cases.  

Working knowledge of the QL housing management system would be beneficial.

Please be aware this is a Long Term Temporary post to start ASAP.

Benefits of working with Semester.co.uk:

• Free on-going training opportunities upon registering as part of our commitment to you.

• Competitive Rates of pay

• In house payroll, providing weekly payments and support

• Enhanced DBS completed.

• Support and expert advice from an approachable, dedicated and friendly team

• An assigned dedicated & experienced consultant

• Various employment opportunities in your preferred geographical area

If you would like to find out more information about this role, or the other opportunities Semester.co.uk have available feel free to click the ‘Apply’ button**