Business Support Officer – Adult Social Care – #OR110745

Job Description

The Royal Borough of Kingston upon Thames is seeking a Business Support Officer to support Adult Social Care operations from their Guildhall 2 offices in Kingston upon Thames (KT1 1EU). The role is offered on a temporary basis at £15.68–£20.34 per hour, starting 25 August 2026.

Reporting to the Operations Manager, Business Support, you will provide a coordinated, consistent, and high-quality business support service across Adult Social Care teams — including Short, Medium and Long-term teams, Adult Safeguarding, Occupational Therapy, and the Central Team. Key responsibilities include triaging multiple inboxes, scanning and indexing post, maintaining electronic document management, financial assessment administration (ensuring customers are charged accurately), processing purchase requisitions via Agresso, preparing and formatting documents using MS Office and Google Workspace, and supporting cross-organisational communications.

You will also contribute to service development by documenting existing and new processes, and provide cover and knowledge-sharing support across the wider Business Support team. Flexibility to support other council service areas — including Housing, Planning, Environment, and Revenues & Benefits — is required.

The ideal candidate will be proficient in Microsoft Office and Google G-Suite, highly organised, customer-focused, and comfortable managing competing priorities in a busy local authority environment.

If you have strong administrative experience and are available to start in late August, please apply now.

What’s on offer:

* Excellent, competitive pay rates – paid weekly
* Supportive management team with approachable, experienced leaders
* A desirable location with great transport links
* A stable, well-resourced, and encouraging working environment

Why join Semester.co.uk?

* Free ongoing CPD and training opportunities to enhance your skills
* Competitive rates of pay with prompt, reliable payments through our in-house payroll
* Enhanced DBS processing included
* Dedicated, friendly consultant offering tailored support
* Access to a wide range of opportunities in your chosen location

Ready to take the next step? Click ‘Apply’ now to express your interest in this role, or explore other exciting opportunities with Semester.co.uk.