Business Support Officer – Records and Data Team – #OR107181

Job Description

Conwy County Borough Council is seeking an experienced Business Support Officer – Data to join the Records and Data Team within Business Support & Transformation, based at Coed Pella, Colwyn Bay (LL29 7AZ).

This is a part-time, fixed-term role of 22.5 hours per week until 31st March 2027, paying £13.05–£16.88 per hour. Hybrid working is available following induction and training.

You will provide referral screening and administrative support to Family & Children’s Services, acting as the first point of contact for incoming referrals to Children’s Services. Key responsibilities include screening, recording and prioritising referrals; maintaining electronic systems, databases and spreadsheets; producing reports and statistical information; handling Freedom of Information enquiries; and providing administrative support to managers and professionals across social care and education services.

Candidates must hold 5 GCSEs (or equivalent) including English, demonstrate strong IT skills across Microsoft Office, and have excellent organisational, communication and record-keeping abilities. Emotional resilience and the ability to handle highly sensitive and confidential information accurately under pressure are essential.

Candidates must be able to commute to Colwyn Bay. If you meet the essential criteria, please get in touch with your CV today.

What’s on offer:

* Excellent, competitive pay rates – paid weekly
* Supportive management team with approachable, experienced leaders
* A desirable location with great transport links
* A stable, well-resourced, and encouraging working environment

Why join Semester.co.uk?

* Free ongoing CPD and training opportunities to enhance your skills
* Competitive rates of pay with prompt, reliable payments through our in-house payroll
* Enhanced DBS processing included
* Dedicated, friendly consultant offering tailored support
* Access to a wide range of opportunities in your chosen location

Ready to take the next step? Click ‘Apply’ now to express your interest in this role, or explore other exciting opportunities with Semester.co.uk.