Enforcement Case Officer – Waste Education and Enforcement Team – #OR105208

Job Description

Newport City Council is seeking an Enforcement Case Officer to join its Waste Education and Enforcement Team on a temporary 6-month contract, based at Telford Depot, Newport (NP19 0ES), at a rate of £108.04–£141.81 per day via Prism.

In this varied administrative role, you will provide essential support to Enforcement Officers and management, helping to deliver effective enforcement and education activities across the service. Responsibilities include handling customer enquiries, managing correspondence, processing notifications and invoices, maintaining accurate case and document management records, producing reports, and supporting internal and external audits through data input and validation.

The ideal candidate will have a good general standard of education and demonstrable experience in busy administrative environments, including working with databases, spreadsheets, and finance systems. Strong IT skills (Microsoft Office or equivalent), excellent communication skills, and the ability to deal courteously with members of the public are essential. You must be methodical, self-motivated, and comfortable working under pressure to meet tight deadlines.

The role is primarily based at Telford Depot but may require travel to other Council locations. Hybrid working of up to 2 days per week from home is available following an initial training period. Flexible start and finish times apply (7:00–8:00am start, 3:00–4:00pm finish). Start date is 29 June 2026.

If you have the administrative experience and drive to support a busy enforcement team, we’d love to hear from you. Please get in touch today.

What’s on offer:

* Excellent, competitive pay rates – paid weekly
* Supportive management team with approachable, experienced leaders
* A desirable location with great transport links
* A stable, well-resourced, and encouraging working environment

Why join Semester.co.uk?

* Free ongoing CPD and training opportunities to enhance your skills
* Competitive rates of pay with prompt, reliable payments through our in-house payroll
* Enhanced DBS processing included
* Dedicated, friendly consultant offering tailored support
* Access to a wide range of opportunities in your chosen location

Ready to take the next step? Click ‘Apply’ now to express your interest in this role, or explore other exciting opportunities with Semester.co.uk.