Assistant Director of Fostering - Nationwide - #12287266
Manchester M1, UK
Assistant Director of Fostering – Office base flexible - Up to £75,000 D.O.E
PURPOSE OF THE ROLE
· To work in collaboration with the Director of Operations and Head of Quality Assurance, representing the service and driving key business initiatives, and deputising in their absence.
· To understand and contribute to the organisations’ strategic plan by ensuring that all stakeholders understand and values Compass’ overriding commitment to children, their safety and the belief that embedding quality will drive organisational growth and development at all levels whilst providing outstanding care and the best possible outcomes that make a lasting difference to children’s lives.
· Under the direction of the Director of Operations, lead the ongoing growth and development of the service ensuring that performance is measured and achieved whilst maintaining the core values and principles of Compass that children must come first.
· To mentor and support the Head’s of Fostering you supervise by coaching and developing them in delivering the overarching strategic plan for Compass, whilst continuing to innovate and drive the wider organisations’ focus and approach to quality assurance and commercial competence.
· To ensure that the service remains progressive with a focus on innovative practice, meets the needs of customers and all stakeholders whilst keeping children safe and at the centre of the service delivery and decisions made.
· To ensure high quality of care is delivered to children and young people ensuring that child protection and safeguarding principles, quality assurance systems and processes are embedded and adhered to across the service. This should always exceed regulatory standards and requirements ensuring children are safe, whilst driving and supporting a programme of work that measures children’s outcomes in a meaningful way.
· To deliver operational excellence and drive the service in achieving organisational quality and growth objectives, in line with budget, with a priority on safeguarding children and exceeding regulatory standards and requirements.
· To work in partnership with the Head’s of Fostering to minimise and manage risk by ensuring regular reviews are in place and that they and the Operations Board are appraised of concerns identified with the aim of working in collaboration to mitigate, reduce and manage risk.
· To be part of a team that leads and delivers an efficient, effective and high quality service to stakeholders and external regulators in line with childcare legislation including the Regulations and Standards for Fostering.
· To develop high quality operational practice and standards for the group and ensure that the appropriate quality assurance systems are in place and underpinned by continuous improvement and supported by development plans for each individual business / service.
· To develop and implement strategies to demonstrate compliance with organisational policy, procedures and standards, with a focus on safeguarding and child protection procedures including strategies for formal review and practice development.
· To work in collaboration with the Director of Operations and Head of Quality Assurance to lead and drive the business strategy in a forward thinking and innovative way to ensure that compliance and quality KPI’s are achieved and exceeded in line with the quality assurance policy, strategy and framework, keeping children safe and reducing risk whilst providing the same assurances for carers, staff and the wider reputation of Compass.
· To work in collaboration with the Heads of Fostering to embed systems and processes that meet or exceed our quality assurance policy and the strategy and framework for the organisation, ensuring that it is fully implemented in practice through an established process of ‘planning’, ‘implementing’, ‘monitoring’, ‘reviewing’ and where needed, ‘changing’.
· To work in collaboration with the Head of Quality Assurance to ensure that operational practice and quality standards are adhered to and that quality assurance systems are in place and underpinned by continuous improvement and supported by development plans for each individual business / service.
· To work in collaboration with Heads of Fostering, ensuring that systems, processes, monitoring and reporting systems enhances practice, keep children safe and exceed national minimum standards. This will be achieved working closely with the Head of Quality Assurance and participating fully in quality assurance audits, identifying opportunities for improvement and driving change within the operations teams to ensure principles of continuous improvement and excellence within daily practice.
· To support the integration of new business through acquisition, ensuring that the operational and quality assurance policies, strategy and processes are understood, implemented and embedded.
· Responsible for the leadership, management and development of a high performing Leadership team.
· To mentor and support individual Heads of Fostering to ensure that the minimal standards are met and and exceeded and aspire to achieve “Outstanding” inspection judgements by ensuring service department strategies and plans are in place.
· To ensure that all paperwork produced in each service is to a high standard and evidences that children and young people in our care are being looked after safely.
· To work in collaboration with Senior Leadership Team to continuously review and develop the implementation of the organisations quality assurance strategy and its’s associated policies and procedures by continuing to improve the organisations quality framework, leading to a positive and lasting difference to children’s lives.
· To support the rolling the quality assurance programme of internal inspections (known as ‘mocksteads’) and quality audits in each region, taking the findings and assessment of performance to enact change as appropriate.
· To drive a ‘quality’ culture and help create an environment of continuous improvement where safety is demonstrated through robust quality assurance and compliance processes which includes the recruitment, induction, supervision and appraisal process in line with organisational policy.
· Ensure that recording and documentation demonstrates social work theory and practice, underpinned by analysis of information, inquisitive questioning and on-going reflective practice.
· To ensure that communication and decision making in relation to quality and practice is effectively cascaded, monitored and reviewed in order to drive business and practice growth.
· Demonstrate commitment to group learning and a feedback loop to respond to “lessons learnt” within the Compass Community.
· Work with the Director of Operations to ensure the continued development of the groups internal training and development framework for foster carers, colleagues and managers, working with the Head of HR to ensure that it meets the needs of the group and takes into account national, government and sector requirements.
· To represent the service at the Internal Quality & Safeguarding Board for Compass Community including Education, Residential, Fostering and Business Services.
· To work with the operations team to improve carer retention including the formalisation of support groups as well as chairing the national foster care forum in the absence of the Director of Operations on behalf of the Executive Team.
· To deputise for the Director of Operations and play and active part of the operations board, providing focused and evidence based quality management reports and support to the Chief Executive Officer with the operational strategic management of the group including cultural, structural and operational change, exceeding minimum operational standards an achieving growth targets.
· To continually support the development of management information systems to ensure that assessments are managed in real time and achievement of KPI’s.
· Liaise with Recruitment, Marketing and HR team to create a robust recruitment plan to ensure the appropriate recruitment strategies in defined geographical regions are in place to meet the needs of the business.
PERSONAL SPECIFICATION – ROLE SPECIFIC
· Degree or equivalent social work qualification and / or Level 5 management qualification.
· Significant post graduate experience.
· Membership of relevant professional body.
· Management experience at a senior level preferably within the IFP sector.
· Proven track record of delivering results including improvements to service.
· Excellent knowledge of childcare legislation; specifically the Regulations and Standards for Fostering.
· Successful management of large budgets / operations operating within financial constraints and / or competing priorities.
· Understanding of Health and Safety legislation and their role in protecting the health, safety and wellbeing of colleagues and others.
PERSONAL SPECIFICATION – Assistant Director
· Participates in the creation and the promotion of the groups’ mission, vision and values; initiates and follows through with change.
· Is visible, approachable and earns respect; inspires and motivates others, building high performing teams.
· Demonstrates the high standards of integrity, honesty and fairness expected; carries forward decisions of the operations board.
Strategic Thinking and Planning
· Drives delivery of strategic aims and anticipates future demands, opportunities and constraints; demonstrating knowledge and sensitivity of stakeholders’ needs;
· Translates strategic aims into practical and achievable plans;
· Makes decisions in a timely manner, even in uncertain circumstances.
Delivery of Results
· Defines results, taking into account the needs of the stakeholders, delivers results on time, on budget and according to the agreed upon standards;
· Encourages feedback on performance and makes improvements based on them;
· Makes clear and considered recommendations and advice to the operations board.
· Is aware of personal strengths and weaknesses and their impact on others with ability to take a firm stance when a situation warrants it;
· Pursues adopted strategies with energy and commitment, managing own time well to meet competing priorities;
· Adapts quickly and is flexible to new demands and changes.
· Has in-depth knowledge and experience related to the group and knows when and how to find and use sources of expertise, within and outside the group;
· Understands the environment within which the group evolves, including regulatory frameworks and applies best practices from other sectors and organisations;
· Understands how policy impacts on operations, staff and others who may be involved with the group.
Intellect and Judgement
· Generates original ideas with practical applications and encourages creative thinking by others;
· Defends logic of own position but also responds positively to reasoned alternatives;
· Delegates decisions appropriately.
· Able to sense what other people are feeling and able to express own feelings;
· Knowing what we are thinking and feeling, how this makes us behave and understand the impact this has on others;
· Being able to handle our feelings in ways that are safe and respectful to ourselves and other people;
· Being able to support other people through emotional difficulties.
· Encourages innovation and positive change in services;
· Exhibits ability to manage change constructively;
· Effectively communicates the reason / need for change, involving others in the process and assessing the impact of change.
The details contained in this Job Description is not an exhaustive list of duties and you will be expected to perform different duties commensurate with the level of the post as required by the organisation and the overall objectives of the group. The nature of the agency business means that tasks and responsibilities are sometimes unpredictable therefore colleagues are expected to work flexibly when the occasion arises. Travel is expected as part of this role including travel to other Compass Community offices.