Job Description


To assist the Team Manager to manage the social work service which safeguards from harm and promotes the wellbeing of children in need / vulnerable adults to the designated client group of people who need care and support, and their carers, across the Borough in line with departmental policy based on relevant legislation. When required, to assist the Team Manager to manage other fieldwork services for that same client group. To assist in the efficient management of the resources of the team with particular regard to the quality of service provision in accordance with WCBC policy and statutory requirements, within a given budget.

Each Assistant Team Manager will manage between 5 to 15 staff. This will include social work degree and other students.

1. Principal Accountabilities:

1.1. Management of Operations

· To assist the Team Manager in advice on professional practice, and in managing the team through its procedures and activities so that it provides an efficient service and high quality service for its clients.

· To assist the Team Manager in ensuring the Team operates effectively to meet the needs of the individual clients in line with legislative responsibility, and that the team’s approach is sensitive and appropriate to those needs.

· To assist the Team Manager in ensuring compliance with the relevant legislation e.g. Children Act 1989 and Social Services and Wellbeing (Wales) Act, Regulations and codes of practice / policy and compliance with policies and procedures of Wrexham County Borough and in particular the Children & Young People Service / Adult Social Care “Scheme of Delegation” and to ensure the duties are carried out by self and staff:

· To ensure assessments and reviews are carried out in a timely manner.

· To ensure that visits to people in need of care and support, their families and carers meet minimal time schedules and are appropriately recorded.

· To assist the team to be able to respond to constant change, conflicting priorities and deadlines.

· To assist in Safeguarding of Children / Adults and other investigations and ensure compliance with the All Wales Child Protection / Adult Protection Procedures in order to safeguard and protect children and adults from harm.

· To investigate customer complaints.

1.2. Management of People

· To plan, allocate and evaluate work carried out by the team in order to affect efficient running of the service.

· To provide guidance and supervision to all staff which, will include social work degree and other students.

· To assist in the development of effective teams and facilitation of positive working relationships.

· To assist in the selection and recruitment of staff as necessary

· To undertake regular team meetings, supervision, assessment, appraisal, and training for all staff, offering support, and monitoring performance with reference to the relevant employee capability, grievance and disciplinary procedures

· To identify risks and hazards and promote safe working practices to comply with legislation and health and safety procedures.

· To manage potential contentious or complex issues which require tact, persuasion and sensitivity (within the application of operational guidelines).

· To provide support and development to social work degree and other students and be fully responsible for their assessment.

· To assist in the monitoring and improvement of staff attendance and sickness absence in line with the procedures.

· To Chair team and other staff meetings.

1.3. Observation, Assessment, Planning & Evaluation

· The setting-up of care planning activities and evaluating evidence for assessment of need / appropriate mental capacity / best interests (as appropriate) and care plan approaches.

· The setting-up of mechanisms for monitoring and evaluating delegated actions from care plans.

· The implementation of procedures to derive and interpret information related to the care of a client.

1.4. Management of Information – Administration & Record-keeping

· To produce, and ensure that staff produce clear, precise and understandable records, reports and other documentation within the framework of record-keeping laid down by the Department, including the preparation and provision of specialist reports as required.

· To ensure that legislation and procedures are adhered to.

· To monitor and check standards by seeking, evaluating and organising information.

· To assist in ensuring all relevant data on individuals accessing the service is collected, monitored and reviewed.

· To complete, accurate, concise and legible records that relate to the post e.g. staff related information, risk assessments, rotas, incident/accident forms, reports etc.

· To assist in responding to requests for information e.g. audits, Freedom of Information requests.

1.5. Performance and Change Management

· To assist in developing and implementing improvements to system and service delivery to ensure the provision of high quality services that are responsive to children, young people / vulnerable adults and their parents/families/carers.

· To operate in accordance with objectives, targets and timescales laid down by the Team Manager.

· To assist in promoting a culture of continuous improvement within the team through Performance management.

· To assist in regular monitoring, audit and review of service in order to ensure quality and the best possible allocation of resources.

· To consider appropriate Legislation, National and Local Guidance in relation to improved outcomes for individuals and improvement of service delivery.

· To assist the Team Manager in partnership working in relation to service improvement and delivery.

· To identify, contribute to, and suggest ideas for good practice and solutions to problems and assist in implementing change.

· To implement agreed principles of good practice

· To update self on professional developments and continually improve own skills, managing own professional development (CPD).

1.6. Liaison with Other Professionals and Agencies

· To communicate effectively and in the best interests of the client in case

conferences, planning meetings, discussions with clients/families, inter-agency personnel, team members and through supervision sessions.

· To attend Count Proceedings to secure the immediate safety and long term outcome for a child/ vulnerable adult.

· To work within established protocols, negotiate expectations/roles in liaison with others e.g. in multi-agency working

· To ensure effective multi agency working as well as communicating in house and within the Council (other Departments).

· To attend and Chair appropriate meetings externally/internally e.g. Child/ Adult Protection Meetings.

1.7. Management of Budget

· To assist in the management and operation of budgets within the figures and guidelines laid down and to ensure that staff operate financial systems effectively and efficiently

· To support auditors in their work and ensure that financial procedures of the Team adhere to policy/procedures of Wrexham County Borough Council.

1.8. Health and Safety – management of resources (i.e. buildings,

equipment and vehicles)

· Support staff to manage a safe environment, complying with Health and Safety and other legal requirements, complying with the Council’s Health and Safety Policies and Procedures e.g. Health and Safety Arrangements Manual.

· To assist the Team Manager in ensuring that resources at each location meet Health and Safety standards and are fit for purpose and to respond to any notifications of shortfalls by staff.

1.9. Direct Work with People In Need of Care and Support, & Their Families/Carers

· Forming, developing and maintaining professional relationships with

People in need of care and support and their families/carers through direct casework, supervision and counselling.

· Ensuring the Team provide good quality services which are able to

meet the needs of clients.

· Advising Team Managers as to any concerns in respect of

children/young people/ vulnerable adults with particular reference to their being at risk of abuse or harm.

· Establishing good high quality practice as a lead example to the staff


· Managing potential contentious or complex issues, including

potentially violent situations (e.g. removing a child/ vulnerable adult from their home) which require tact, persuasion and sensitivity.

· Provide the Health and Safety of individuals accessing services (promoting independence and managing risk with good planning and support).

What's on offer for the Social Worker

· Excellent competitive pay rate – paid weekly!

· Excellent management structure with experienced leaders

· Desirable location with excellent transport links

· A stable and well-supported working environment

You must have:

  • A professional qualification in social work and experience of working with Children's
  • Social Work England registration.
  • Post qualified experience.
  • Enhanced DBS/Update service.
  • References required for the last 5 years of employment.

Benefits of working with

  • Free on-going training opportunities upon registering as part of our commitment to you.
  • Competitive Rates of pay
  • In house payroll, providing weekly payments and support
  • Enhanced DBS completed.
  • Support and expert advice from an approachable, dedicated and friendly team
  • An assigned dedicated & experienced consultant
  • Various employment opportunities in your preferred geographical area
  • Flexible hours to meet your needs, full or part time
  • Recommend a friend bonus scheme
  • “Find your own job” bonus – get £250 for bringing your own position to us *

If you would like to find out more information about this role, or the other opportunities have available feel free to click the 'Apply' button below or contact the team on 0161 4199285**