Schools Family Support Worker #RQ1281685

Job Description

Please be aware this is a Long Term Temporary post to start ASAP.


To provide direct support to children, young people and their families facing a range of difficulties. This role will provide additional support at an early stage to help divert families from requiring higher threshold services. The service will seek to achieve the following outcomes:

 Improved school attendance

 Improved school behaviour

 Improved health

 Reduced crime/ASB

 Progress to work

 Cost savings (reduction in level of risk, reduction in number of support workers/interventions, etc.)

DIRECTLY RESPONSIBLE TO: Team Manager School’s Family Support Service


 Act as case holders for complex cases that have been referred though schools, EHH and cases from school that have been stepped down from social care level 3/2. This will involve completing early help assessment, arranging team around the family meeting and supporting families to improve outcomes for their children by taking on the role of the lead professional and associated tasks

 Provide intensive and targeted support to vulnerable Families, children and young people. This includes bespoke packages and programmes. This also includes supporting adolescents with complex emotional and mental health problems.

 Assess risk and need through early help assessments on cases that step down from Careline. Where appropriate adopt the role of Lead Professional to use common processes for children and families who require more support than universal services including the Early Help Assessment Tool (EHAT), Team around the Family (TAF) and Lead Professional (LP) role.

 Formulate Team around the Family plans that reduce risk and need. Take the lead for the coordination of professionals and services to implement the plan and take the lead for reviewing the plan at the required timescales.

 Use de-escalation methods to reduce challenging behaviour from adults and children and young people in families.

 OFSW’s will align their work to the Signs of Safety (SOS) model – which is underpinned by solution focused methods promoting a whole family approach and use the Family Outcomes Star (or similar) to gauge and demonstrate progress towards positive outcomes.

 To work flexibly in partnership with schools who have identified children and young people who need additional support to achieve service outcomes as outlined above. This will include working early mornings and evenings.

 Develop effective relationships with parents and carers via a whole family approach, ensuring positive partnerships between parents /cares, pupils and schools are fostered and developed.

 Advise, assist and support parents to take responsibility for their child’s attendance, behaviour and health needs by building on the strengths of the family in addition to offering practical support where required.

 To promote the safeguarding of children and young people in accordance with LCC Safeguarding Procedures and the council’s framework for the care and protection of children.

 To work effectively and cooperatively with partner agencies using common processes including the Early Help Assessment, Team Around the Family (TAF), and Lead Professional (LP) roles

 To use an assertive approach to challenge and confront families on negative behaviour and areas they need to improve on, whist being honest and direct.

 Develop clear individual targeted plans of intervention in accordance with the needs of the child / young person and their family as part of the Early Help Assessment process.

 Keep effective records on the electronic systems, which includes the recording of plans, assessments, chronologies and associated general notes.

 Adopt the role of the Lead Professional.

 Attend regular supervision sessions with Service Manager and provide evidence that work is progressing and that plans are improving outcomes for children and young people.

 Offer support on cases that become more complex and reach level 4. Support can be continued on these cases to allow a smooth transition between early help and social care.

 To work within, adhere to and understand all LCC policies procedures and good practice guidelines specifically relating to confidentiality, data protection and data sharing protocols.

 To support families to develop practical parenting strategies that enhance positive parent – child relationships.

 Visit children, young people and families in their home environment to provide targeted support to improve outcomes.

 To reduce inequalities in outcomes between the most disadvantaged children and the rest by implementing effective practices in narrowing the gap.

 To produce clear plans of support and robust records to demonstrate how outcomes aligned to service priorities have been achieved.

 Develop the City Council’s commitment to equal opportunities and to promote nondiscriminatory practices in all aspects of work undertaken  The post holder may also be required to carry out, as necessary, any other duty deemed to be commensurate with the grade and status of the post and the skills and experience of the post holder.

 Make use of Information Technology as required by the City Council.  Attend staff meetings, reviews, planning meetings and conferences and contribute towards plans and objectives for children and young people.

 Make use of all training and developmental opportunities and demonstrate responsibility towards own professional development.

 Contribute to evaluation and development of services and new ideas by sharing knowledge about theory, skills and practice with other Children’s Services staff, professional groups and interested bodies.

 Establish working relationships with service users and actively engage them through consultation, participation and partnership. Ensure that service users views are always sought and recorded

 Maintaining an up to date knowledge through training, reading and supervision of the legal framework and responsibilities relevant to the requirements and location of the post.

 Work within a performance management framework to carry out duties to the highest standard of professional practice, consistent with all of the City Council’s policies, code of practices, vision, aims, values and principles. It must be understood that every employee has a responsibility to ensure that their work complies with all statutory requirements with Standing Orders and Financial Regulations of the City Council and to ensure that all work functions are undertaken in accordance with health and safety legislation, codes of practice and the City Council’s safety plan. This job description is not intended to be either prescriptive or exhaustive. It is issued as a framework to outline the main areas of responsibility.

You must have:

  • Post qualified experience.
  • Enhanced DBS/Update service.
  • References required for the last 5 years of employment.

Benefits of working with

  • Free on-going training opportunities upon registering as part of our commitment to you.
  • Competitive Rates of pay
  • In house payroll, providing weekly payments and support
  • Enhanced DBS completed.
  • Support and expert advice from an approachable, dedicated and friendly team
  • An assigned dedicated & experienced consultant
  • Various employment opportunities in your preferred geographical area

If you would like to find out more information about this role, or the other opportunities have available feel free to click the ‘Apply' button below