Job Description

1a. Details of Post

· Job Title: Team Manager, Children’s Social Work Service (Case Management)

· Post Number: P10309

· Grade and SCP: Band 13, SCP 39 – 43

· Corporate Function: Safeguarding

1b. Service Area and Team

Shropshire Council is undergoing a large scale transformation programme aimed at ‘Creating a better future’, which puts improving the quality of life of all local people at the heart of everything we do.

Their satisfaction will drive our decision making and we are committed to changing for the better, by working together in new ways across the whole council and with our local partners. Front line services will be empowered to make decisions on the best form of service delivery and will have control of the necessary resources to do so.

As a member of the Children’s Social Care & Safeguarding Service, you will support the delivery of the transformation programme in line with the Council’s vision, values and strategic objectives.

The post is based within the Children’s Social Work & Safeguarding services which work in close partnership with other statutory agencies, the private and the independent sector.

2. Level and Purpose of the Post

The post holder will act as the Team Manager and will be directly line managed by the Service Manager for Case Management & Children’s Social Work who will be responsible for their health and safety, training and development.

The post will be responsible for a range of qualified and unqualified staff. The following roles report directly to the post holder: Senior Social Worker, Social Worker, this list is not exhaustive.

3. Key Responsibilities

The post holder will be responsible and accountable for the overall development of an outstanding Service for Shropshire Young People by either directly delivering or contributing to:

1. Service Delivery:

Responsibility for contributing to the strategic developments of practice within Children’s Social Work across the Council and Partners.

Represent Children’s Services as senior operational and strategic forums to promote Safeguarding working together practice.

Overall allocation and workload management for teams

Compliance with LAC/Child Protection/CIN procedures/processes that are applicable to your service.

Record keeping conforms to Shropshire Council policy and procedures.

Procedures are kept up to date, including SC Tri –X procedures

The progression of robust care planning for children and young people.

2. Budget Management

To be responsible for the team’s budget of between approximately £500k to £2 million in accordance with financial regulations and the council’s strategies for best value

To annually review and update allowances paid to care leaver’s and supportive lodging providers

Agree, monitor and approve payments (electronic and paper systems)

Maintain excellent links and regular overview of teams’ expenditure with finance colleagues

3. Performance Management

Regular auditing of case records

To report on Shropshire Council performance in relation to National Indicators

To provide reports as required

To contribute to the collection of data in relation to specific targets, such as homelessness, teenage pregnancy, UASC,to collect data that demonstrates unmet need

4. Supervision

Maintain professional standards using policies in accordance with Shropshire Council Supervision procedures

To ensure that all staff receive regular appraisals to support the development and to enable effective performance management of all staff

To support and develop the progression of workers as practitioners and to identify with Advanced Practitioner relevant training needs for all staff as required

To quality control work undertaken

To provide teaching and assessment to ASYE’s and team members undertaking CPD.

5. Strategic Planning

To contribute to the planning and development of services, including any future consideration that may be given to emerging national developments such as Social Work Practice (SWP’s.) This will require the post holder to have strong leadership skills and to adopt a visionary position to support any future developments

To respond to changes or developments in guidance and legislation and to alert senior managers and teams to changes that could impact on the authority

To work with others contributing to planning and delivery of services, such as transition; teenage pregnancy; housing options; supported housing (tenancy support; DV; M Health); substance misuse; mental health and youth offending

6. Transition

To work to provide those qualifying young people with a smooth transition to Adult Services

To work with others including the Disabled Children’s Team, Health Services, Adult with Learning Difficulties and Community Mental Health and Substance Mis-Use Teams regarding access to services

7. Links

To build and maintain links with other teams and services including Adults and Children’s Services, Health and Education.

8. Other duties

Managing registration of concern/disciplinary issues

Ensuring that complaints or representations are handled appropriately and that informal resolution is sought wherever possible.

Ensuring their individual and service performance targets are met, and ensuring their performance levels are within expected standards.

Working with colleagues to ensure the team functions successfully in support of the Council’s corporate and service objectives.

To provide overall responsibility for the team’s Health and Safety ensuring that the Shropshire Council lone working policy is adhered to

To undertake regular fire audits and to ensure compliance with fire regulations

These are illustrative duties. The post holder will be expected to become involved in a range of work to enable the service to respond effectively to the changing requirements of the Council and changes affecting the workforce.

4. Main Purpose of Post

As the Team Manager within the Case Management Team, Safeguarding Service, within the Children’s Services Directorate, you will support the development and delivery of the Council’s vision, values and strategic objectives evidenced through sound strong leadership skills in further developing the team and service identity.

You will assist the delivery of safeguarding support services in accordance with the Council’s core values and service standards, ensuring that they are delivered (and underpin) the following:

· The priorities of the Council

· The Vision and Values of the Council

· The Council’s commitment to openness and transparency and that it:

· is responsive to changes in legislation; national; regional and local priorities

· provides the mechanisms to deliver continuous improvement.

5. Performance & Customer Focus

The post holder will ensure they:

· adopt a customer focused approach when delivering their service, ensuring engagement with service users and maintenance of an appropriate personal profile,

· act as an advocate for their service and work collaboratively with colleagues across the whole Council to meet the needs of the people of Shropshire,

· meet individual, service and personal development targets agreed through the Personal Development Review Process, learns from experience and is committed to continuous improvement individually and as an employee of the Council,

· work with colleagues to meet the team’s key performance indicators, support a culture of team working and ensure the team functions successfully in support of the Council’s corporate and service objectives.

6. Conditions of Service

a) The conditions of service are those laid down by the National Joint Council for Local Government Services, as amended from time to time and as adopted by the Council.

b) The post will be based in Shrewsbury

c) This post is subject to the following

· The post is Permanent for 37 hours per week

· Normal office hours are 7am to 7pm Monday – Friday and 8am-1pm Saturday, but actual hours are variable to ensure that proper discharge of duties. Overtime payments will not be paid, but time off in lieu of payment for excess hours may be allowed at the discretion of the Service Manager.

· The post is subject to the Council’s annualised hours scheme as implemented within the specific work area.

· Additional payments do not apply

d) This post carries eligibility to join the Local Government Pension Scheme. Information about this and other pension options will be sent with any formal offer of appointment.

e) Annual leave entitlement is a pro rata flat rate scheme of 27 days annual leave plus bank holidays, with 5 days extra awarded to those staff with 5 years local government service). 2 days of an employee’s allowance (pro rata for part time staff) must be taken at Christmas for any potential Christmas closures. Employees who work in a building/service which is required to open over the Christmas period, the 2 days leave (pro rota) can be carried over into your next leave year, but must be used by the end of January.

f) The appointment is subject to three month’s notice in writing on either side.

g) The appointment is subject to six months’ satisfactory probationary service during which time the notice period will be one week on either side.

h) Smoking is not allowed in Council buildings, in Council vehicles or in any Council place of work.

i) The Council may wish to satisfy itself of the medical fitness of the post holder as a
condition of appointment.

7. Special Conditions

Occasional evening work may be required for which hours will be accrued and taken back within a reasonable time scale. These hours should not accrue to more than 5 at any one time if possible

This post is exempt from the Rehabilitation of Offenders Act 1974 and as such all applicants who are appointed to this post will be subject to an Enhanced Disclosure from the Disclosure and Barring Service before the appointment is confirmed. This check will include details of cautions, reprimands or warnings as well as convictions and non-conviction information. Once provisionally appointed, the successful applicant(s) will also be required to apply for an Enhanced Disclosure at pre-determined intervals during the course of their employment whilst in this post.

You must have:

  • A professional qualification in social work and experience of working with Children's
  • Social Work England registration.
  • Post qualified experience.
  • Enhanced DBS/Update service.
  • References required for the last 5 years of employment.

Benefits of working with

  • Free on-going training opportunities upon registering as part of our commitment to you.
  • Competitive Rates of pay
  • In house payroll, providing weekly payments and support
  • Enhanced DBS completed.
  • Support and expert advice from an approachable, dedicated and friendly team
  • An assigned dedicated & experienced consultant
  • Various employment opportunities in your preferred geographical area
  • Flexible hours to meet your needs, full or part time
  • Recommend a friend bonus scheme
  • “Find your own job” bonus – get £250 for bringing your own position to us *

If you would like to find out more information about this role, or the other opportunities have available feel free to click the 'Apply' button below or contact the team on 0161 4199285**